Clinical Governance Manager

• Coordinating governance processes including incident reporting, risk register maintenance, audits, and quality reporting.
• Collecting, analysing, and summarising governance data such as incidents, patient feedback, staffing metrics, and audit outcomes.
• Preparing reports for internal governance meetings, regulatory submissions, and organisational reporting cycles.
• Supporting incident investigations and ensuring actions, learning, and improvements are documented and tracked.
• Maintaining the organisational Risk Register and monitoring progress against risk mitigation plans.
• Planning and coordinating internal and external governance meetings, including preparing agendas, documentation, and minutes.
• Supporting preparation for regulatory inspections and compliance with CQC standards and contract requirements.
• Liaising with patients and external organisations regarding complaints, feedback, and investigations.
• Assisting with safeguarding processes and documentation where required.
• Supporting quality improvement initiatives arising from audits, incidents, and patient experience data.

• NMG Registration
• Experience in risk management, incident management, audits, and complaints handling within a healthcare setting.
• Knowledge of clinical governance frameworks and CQC regulatory standards.
• Experience producing governance reports and analysing data to identify trends and improvement actions.
• Strong organisational and administrative skills, with excellent attention to detail.
• Confident communication skills, including the ability to liaise with patients, clinicians, and external partners.
• Strong IT skills including MS Office and governance reporting systems.
• The ability to challenge constructively and support robust investigation processes aligned with patient safety principles. 

If you have any questions, contact [email protected]