Hospital Administrator

As a key member of our administrative team, you’ll:

• Be the first point of contact for patients, GPs, and clinical teams — primarily via phone calls.
• Manage patient referrals, pre-assessments, and bookings, ensuring every detail is accurate.
• Handle a high volume of calls with professionalism, empathy, and efficiency.
• Coordinate appointments, arrange transport or translation services, and update patient records.
• Support clinical teams by processing outcomes and scheduling follow-up care or surgical procedures.
• Maintain confidentiality and provide excellent customer service, even under pressure.
• Contribute to a positive team atmosphere in a lively and collaborative office environment.

As an experienced administrator, you’ll bring:

• Excellent communication and listening skills — especially over the phone
• Proven administrative experience, ideally in a busy customer service or call-centre-style role
• Strong IT and data entry skills (Word, Excel)
• The ability to stay calm and professional when handling multiple calls and priorities
• A team-focused mindset and a flexible, proactive attitude

Experience in healthcare or medical administration would be an advantage, but we’re equally happy to hear from people with transferable customer service skills from other fast-paced environments.

What you can expect in return;

• Salary: £24,249 per annum
• 37.5 hours per week 
• 25 days annual leave (increasing with service) plus bank holidays
• Access to a wide range of wellbeing and lifestyle benefits
• Ongoing support and development opportunities to help you grow in your role

To apply for the role, click on the link below. If you have any questions, contact [email protected] in our resourcing team.

Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.