Hospital Administrator

As a key member of our administrative team, you will:

• Be the first point of contact for patients, GPs, and clinical teams — primarily over the phone.
• Handle a high volume of calls with professionalism, empathy, and efficiency.
• Manage patient referrals, pre-assessments, and bookings, ensuring every detail is accurate.
• Coordinate appointments, arrange transport or translation services, and update patient records.
• Support clinical teams by processing outcomes and scheduling follow-up care or surgical procedures.
• Maintain confidentiality and deliver excellent customer service at all times.
• Contribute to a positive, supportive team culture.

You’ll be a strong communicator who enjoys helping others and keeping things running smoothly.

As an experienced administrator, you’ll bring:

• Excellent telephone and listening skills, with a calm, professional approach
• Proven administrative experience, ideally from a busy customer service or call-centre-style role
• Strong IT and data entry skills (Word, Excel)
• The ability to prioritise tasks and stay focused in a fast-paced environment 
• A proactive, team-focused attitude and a willingness to learn
• Previous experience in healthcare administration is an advantage but not essential

To apply for the role, click on the link below. If you have any questions, contact [email protected] in our resourcing team.

Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.