As our Administrator, you will play a crucial role in ensuring the smooth running of our clinical administration process. Your responsibilities will include:
- Processing patient referrals and ensuring accurate clinical and demographic information is captured.
- Managing completed diagnostic reports, forwarding them to referring clinicians and patients.
- Handling patient and customer queries, directing them to the appropriate team members.
- Supporting the appointment scheduling process and assisting with data entry.
- Covering reception duties when required, ensuring a friendly and professional welcome for patients.
- Ensuring confidentiality and professionalism when handling patient data.
- Participating in team discussions, training, and development, contributing to a positive and efficient working environment.
Full training and support will be provided to help you succeed in this role.
We’re looking for a proactive and customer-focused Administrator who has:
- Strong administrative skills, with experience in data entry and keyboarding
- Previous experience in customer service or a telephone-based role
- Excellent communication skills, both written and verbal
- The ability to prioritise tasks and work efficiently under pressure
- A friendly and professional attitude, ensuring high-quality service for patients
- Flexibility and a willingness to learn new skills.
- Desirable but not essential: Experience working in a healthcare setting or familiarity with medical terminology.
Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.
What you can expect in return;
- An hourly rate of £12.65
- Working within a friendly and supportive team
To apply for the role, click on the link below. If you have any questions, contact [email protected] in our friendly resourcing team.
Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.
Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the UK.