Administrator

As our Administrator, you will play a crucial role in ensuring the smooth running of our clinical administration process. Your responsibilities will include:

• Processing patient referrals and ensuring accurate clinical and demographic information is captured.
• Managing completed diagnostic reports, forwarding them to referring clinicians and patients.
• Handling patient and customer queries, directing them to the appropriate team members.
• Supporting the appointment scheduling process and assisting with data entry.
• Covering reception duties when required, ensuring a friendly and professional welcome for patients.
• Ensuring confidentiality and professionalism when handling patient data.
• Participating in team discussions, training, and development, contributing to a positive and efficient working environment.

We’re looking for a proactive and customer-focused Administrator who has:

• Strong administrative skills, with experience in data entry and keyboarding
• Previous experience in customer service or a telephone-based role
• Excellent communication skills, both written and verbal
• The ability to prioritise tasks and work efficiently under pressure
• A friendly and professional attitude, ensuring high-quality service for patients
• Flexibility and a willingness to learn new skills.
• Desirable but not essential: Experience working in a healthcare setting or familiarity with medical terminology.

Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload. 

What you can expect in return;

• A full time equivalent salary of £23,809.50
• Work either 21 or 22 hours a week; working Tuesdays and Thursdays
• An extensive range of wellbeing and lifestyle benefits
• Working within a friendly and supportive team
• The support you need to grow in your role and continue your professional development
• 10 days holiday increasing with service plus bank holidays
• The support you need to grow in your role and continue your professional development