UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME
Are you looking for an opportunity to make a difference in people’s life? As a valued member of our NHS 111 Ipswich Integrated Urgent Care Team (IUC), you will be doing exactly that. Join us as a Call Handler/Health Advisor, and assist our patients when they need you the most.
Please note this role is office based
This is a fantastic opportunity to join us at Practice Plus Group, the largest independent provider of Healthcare to the NHS and fast becoming the largest provider of NHS 111 services in England. As an innovative, award-winning provider, with a CQC outstanding rating we are experiencing significant and exciting growth.
Our centres operate 24 hours every day of the year, so full time, part time and flexible shift options are all available. To help us operate a 24/7 service, we are particularly interested to hear from candidates who have availability in the evenings and weekends to cover our core hours,you will need to invest a minimum of 16 hours.
Please note: If you require hours of more than 24 hours per week, including full-time roles (37.5 hours), we may be able to accommodate you, if you are happy to work longer weekend hours (this may mean working every weekend and taking days off during the week).
What you will get:
- An hourly rate of £11.48 (during training and daytime shifts); £14.27 (contractual night rate) and £14.77 (red zone weekend rate - subject to T&C's).
- 33 days annual leave, including bank holidays
- Great job security and full support for ongoing career and salary progression into coaching, training and management roles.
- Practice Plus Group wide range of benefits including company pension scheme, life assurance, retail discounts, and an employee assistance programme for you and your family.
- Weekend only shifts to help you juggle your other commitments
To become a licensed operator, you will receive NHS Pathway training (a highly advanced telephone triage tool), used for assessing, triaging and directing the public to urgent and emergency care services.
We are offering both full time and part time classroom-based courses, which runs:
- full time Monday to Friday 9.00am to 5.00pm for 4 weeks,
- part time Sat & Sun (9.00am-5.00pm) including Tues, Weds, Thurs (5.00pm-9.30pm) for 6 weeks
Our next available date is:
- Monday 5th August 2024 - full time