About The Role

UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE EVERYTIME
 
NHS 111 Health Advisor - Plymouth | Full Time & Weekend Hours Available | Enhanced Rates
 
Have you ever desired to contribute to an exciting service that really makes a difference to everyone’s lives? This is your chance to train to be a Health Advisor in our 111-contact centre, handling calls from members of the public. You’ll learn how to use a state-of-the-art triage tool called NHS Pathways to assess patients over the phone and direct them to the most appropriate care. Although these are not emergency calls, you’ll also need to be prepared to deal with emotional, distressing or life-threatening scenarios and to arrange for 999 services if required.
 
Benefits you will receive: 
  • An hourly rate £11.48 per hour - daytime and during training (07:00-23:00);
  • £14.27 per hour - contractual night rate (23:00-07:00);
  • £14.77 per hour - Red Zone weekend rate (subject to T&C's when working more than 26 hours a week)
  • 33 days annual leave, Including bank holidays
  • Great job security and full support for ongoing career and salary progression into coaching, training and management roles.
  • Practice Plus Group wide range of benefits including company pension scheme, life assurance, retail discounts and an employee assistance programme for you and your family. 
  • Weekend shifts to help you juggle your other commitments
Training Options:
  • Full-Time Monday-Friday (9am-5pm) for 4 weeks
  • Part-Time Tues, Weds, Thurs (6pm-10pm) and Sat-Sun (9am-5pm) for 6 weeks
We are currently offering (Full-Time or Part-Time) roles between 16-37.5 hours per week to cover our core shifts and assist patients when they most need us. You must be willing and committed to work a mixture of weekdays and weekends. At the moment we are only offering pre-made shift patterns to suit our business needs.
 

Upcoming training courses:

Monday 8th July - Full Time Course
Saturday 27th July - Part Time Course
Monday 5th August - Full Time Course
Saturday 7th September - Part Time Course
Monday 9th September - Full Time Course
  

Location
Devon 111
Specialism
111 Call Handlers
Advertising Salary
£11.48 - £14.77 per hour
Vacancy Type
Permanent
Schedule Type
Full Time

Rewards & Benefits

Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Access to private health insurance

Training & Development

Tailored CPD training delivered via our bespoke Learning Management System.

Extensive training courses accessible via Practice Plus Group Skills Academy.

Great development and career progression opportunities.

To be honest, this is the best place I have ever worked and I would like to stay with Practice Plus Group as long as possible. Practice Plus Group have been brilliant at understanding that I am going to be looking after my granddaughter, so it gives me a great work life balance.

NHS 111 Health Advisor

Location
Devon 111
Specialism
111 Call Handlers
Advertising Salary
£11.48 - £14.77 per hour
Vacancy Type
Permanent
Schedule Type
Full Time
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