eRostering Co-ordinator

Your focus will be to provide support to the site roster administrators, assisting with queries, and supporting cases where complex solutions are required. As well as maintaining close contact with the local end users of the software, and ensure the rosters are up to date and relevant to the services’ needs.

As eRostering Co-ordinator, your responsibilities will vary. You will:

• Provide support to the site roster administrators, assisting with queries, and supporting cases where complex solutions following implementation are required.
• Maintenance of supporting user documentation and communications.
• Support the System Specialist during business as usual (BAU) and implementation.
• Administer and maintain the Allocate Optima product suite going forward.
• Deliver some aspects of training regarding use of eRoster internally for the organisation.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there… we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Experience required:

• You will have excellent excel skills, including being comfortable with reporting and using and manipulating data
  
• Any experience within rostering would be a bonus, but this isn't essential
• Have excellent customer service skills - you will be regularly working with lots of different system users so this is essential!
• Excellent IT skills.
• Good communication skills.
• Experience of working with different teams to achieve desired outcomes.
• Self-starter and ability to work autonomously.