- Producing accurate and timely rotas for operational and clinical staff using Rota Master.
- Finalising and issuing rotas, subject to approval, and updating systems for payroll purposes.
- Managing rota queries, changes, and filling vacant shifts quickly and effectively.
- Onboarding new clinicians, ensuring training and compliance before their first shift.
- Monitoring and reporting trends such as late arrivals or no-shows.
- Supporting operational teams with scheduling for appointments, home visits, and triage resources.
- Entering surgery cover rotas into Adastra and managing annual leave requests.
- Assisting with rota-related complaints and providing other administrative support as required.
- Strong organisational skills with the ability to prioritise workload and adapt to changing demands.
- Excellent communication and influencing skills to build relationships across clinical and operational teams.
- Confidence in using Microsoft Office and the ability to manipulate database information.
- Accuracy with numbers and strong verbal reasoning skills.
- A team player who can also work independently, make decisions, and act on them.
- Comfortable working under pressure with deadlines and interruptions.
- High levels of interpersonal skills, professionalism, and commitment to confidentiality.