Are you a manager looking for a new environment, or are you a supervisor wanting to develop in your career?
As a dedicated Operations Manager, you will be a part of an ever-changing work environment looking after our South West London OOH (Out of Hours) and CAS (Clinical Assessment Service). Our telephone triage services and out-of-hours services provide advice, information and treatment for NHS patients who become unwell during the out-of-hours period, when their own GP surgery is closed.
You will be managing the operations team, consisting of coordinators, receptionists, drivers and other non-clinical staff. You will ensure that the teams are performing efficiently, conducting regular appraisals, training and relevant recruitment as and when required.
You will actively monitor and report on the service's performance and needs. As a leading contact, you will be motivating our staff to hit KPIs and develop even further so that we can give our team and patients alike a quality service.
This is a Full Time role (37.5 hours), with a proposed working pattern of Tuesday to Saturday - 11.00 - 19.00.