Bank Administrator/Receptionist

Your responsibilities will include:

• Processing patient referrals and accurately capturing clinical and demographic data
• Managing and forwarding diagnostic and discharge reports to referrers and patients
• Answering and directing patient and customer queries professionally and promptly
• Supporting appointment scheduling and assisting with accurate data entry
• Providing a professional and friendly reception service when required
• Maintaining confidentiality and integrity when handling sensitive patient information

We’re looking for a proactive and customer-focused administrator/receptionist who has:

• Strong administrative and data entry skills with good keyboard speed and accuracy
• Previous experience in a customer service or telephone-based role
• Excellent verbal and written communication skills
• Ability to prioritise and multitask effectively in a busy environment
• A warm, approachable, and professional manner
• Willingness to learn and work flexibly as part of a team
• Experience working in a healthcare setting or familiarity with medical terminology - desirable (but not essential)

What you can expect in return;

• A competitive rate of £12.21 per hour
• Working within a friendly and supportive team