Part-time Patient Receptionist

Being one of our Patient Receptionist will see your working requirements be split between bright and vibrant front of house reception area and the busy fun back office.

You’ll be meeting and greeting patients and visitors at reception, ensuring they are in the right place and booked in with the correct met by the correct person they are meeting. 

You’ll answer calls from patients, GP surgeries and other hospital departments on all aspects relating to booking appointments, admissions and patient referrals, documenting appropriately.

You will be managing the booking and potential cancellations bookings including all the following ups, documentation, communication and notification that would be involved.  You’ll be following the Patient Pathway and keep track of their movements between departments.

You’ll be scheduling patients for surgery, co-ordinating and aligning dates and ensuring that the patient meets the criteria required before hand with assistance from the clinical teams. 

Another important requirement of this position would be the booking of outpatient sessions, using the strict booking guidelines adhering to breach dates and ensuring optimal utilisation of clinic, theatre lists and gathering patient information where appropriate for outpatient clinics.