About The Role

NEW 111 CALL CENTRE IN STOCKTON!

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME

 

Are you looking for an opportunity to make a difference in people’s life? As a valued member of our new NHS 111 Stockton team, you will be doing exactly that. Join us as Health Advisor, and assist our patients when they need you the most!

 

What you will get:

  • £12.11 per hour (7am-11pm) and £15.05 per hour (11pm-7am), with further pay enhancements of £15.58 per hour when working between Friday 18:00 to Monday 7:00am. Please note that the weekend rate is guaranteed but it is not contractual, it is just an incentive for working unsociable hours. 
  • 33 days annual leaveincreasing with service up to 36 days per year, including bank holidays.
  • Great job security and full support for ongoing career and salary progression into coaching, training and management roles.
  • Practice Plus Group wide range of benefits including company pension scheme, life assurance, retail discounts, and an employee assistance programme for you and your family.
  • Integrated Urgent Care team benefits that range from Healthcare Hero Awards and recognition prizes to themed occasions, charity days, a fantastic range of social events + the option of overtime to boost your earnings.
  • Weekend shifts to help you juggle your other commitments.
 

This is a fantastic opportunity to join us at Practice Plus Group, the largest independent provider of Healthcare to the NHS and fast becoming the largest provider of NHS 111 services in England. As an innovative, award winning provider, with a rating of outstanding with the CQC we are in a period of significant and exciting growth to expand our network.

 
We have extensive training courses and assessments to learn a state of the art-triage tool called NHS Pathways. You must attend every training day. This is followed by a further eight weeks support before you are signed off as a fully accredited/licensed Pathways Health Advisor.
 
 
Upcoming training courses: 
 
Monday 31st March -  Full Time Training (Monday - Friday, 9am - 5pm for 4 weeks, followed by 1 week of full time coaching) - last few spaces remaining!
Monday 14th April - Full Time Training (Monday - Friday, 9am - 5pm for 4 weeks, followed by 1 week of full time coaching)
Monday 6th May - Full Time Training (Monday - Friday, 9am - 5pm for 4 weeks, followed by 1 week of full time coaching)

Location
Stockton-on-Tees
Specialism
111 Call Handlers
Advertising Salary
£12.11 - £15.58 per hour
Vacancy Type
Permanent
Schedule Type
Full Time

Rewards & Benefits

Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme

Training & Development

Tailored CPD training delivered via our bespoke Learning Management System.

Extensive training courses accessible via Practice Plus Group Skills Academy.

Great development and career progression opportunities.

To be honest, this is the best place I have ever worked and I would like to stay with Practice Plus Group as long as possible. Practice Plus Group have been brilliant at understanding that I am going to be looking after my granddaughter, so it gives me a great work life balance.

NHS 111 Health Advisor

Location
Stockton-on-Tees
Specialism
111 Call Handlers
Advertising Salary
£12.11 - £15.58 per hour
Vacancy Type
Permanent
Schedule Type
Full Time
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