About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing clinical skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you.

As the Patient Experience Lead, you’ll be responsible for the improvement and stability of patient experience activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients’ needs and priorities, involving patients (where possible) in project and training delivery.
 
You’ll act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.

You’ll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary. Work collaboratively with senior management to assist in establishing patient reviews of new innovations for business

Location
HMP Gartree
Specialism
Psychology and Psychiatry
Advertising Salary
Up to £30,660 depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time

Rewards & Benefits

Flexible working
Physical and mental health support
Refer a friend scheme
Free access to Reward Gateway discount scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Access to private health insurance

Training & Development

Tailored CPD training delivered via our bespoke Learning Management System.

Extensive training courses accessible via Practice Plus Group Skills Academy.

Great development and career progression opportunities.

I work closely with the senior operational team as well as the admin team and we all work very well together. It’s like a family, everyone is very welcoming, supportive and friendly.

Patient Experience Lead

Location
HMP Gartree
Specialism
Psychology and Psychiatry
Advertising Salary
Up to £30,660 depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Apply

Other jobs like this

Location
HMP Gartree
Specialism
Psychology and Psychiatry
Advertising Salary
Up to £53,077‬ depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Location
HMP Gartree
Specialism
Psychology and Psychiatry
Advertising Salary
Up to £30,660 depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Location
HMP YOI Hatfield
Specialism
Primary Care Nurses
Advertising Salary
Up to £38,115 per annum depending on experience
Vacancy Type
Permanent
Schedule Type
Part Time