Do you believe that everyone makes a difference?
Do you have the passion and dedication to deliver excellent customer service?
If so, look no further, as this could be the job for you!
Coordinator and Coordinator Assistant - Paying between £11.48 - £17.51 per hour depending on role:
As a Bank Coordinator at our OOH service, you’ll be a single point of contact and liaison for all members of this multidisciplinary team, as well as other internal and external services. You’ll provide coordination and support to ensure the smooth running of shifts – and respond swiftly and efficiently if there’s any breakdown in the service. This could include making comfort/safety calls to patients when required.
As a dedicated Bank Coordinator Assistant who enjoys a busy, ever changing work environment we need you to join our team at in Worcestershire OOH working within our Worcester Admin office.
You will assist the coordinators with the administration process for patients, including calling patients to arrange appointment times at their nearest Primary Care centre whilst supporting the Coordinators and Call Centre Supervisor in achieving performance levels. You will build and maintain relationships with the management team, GP’s other healthcare providers and external suppliers. Additionally managing shifts appropriately by analysing and identifying pressure points using call volume and staffing levels.
Our Worcestershire office is an OOH service between the hours of 6:30 pm - 8am. The majority of shifts available will be at the evenings and weekends. Our bank positions can offer you the flexibility to choose your own hours in line with our busiest periods and around your other commitments.
Pay Rates - Bank Coordinator
Weekday 0800-2359 £12.55
Weekday 0000-0759 £15.67
Weekend 0800-2359 £14.83
Weekend 0000-0759 £17.51
Pay Rates - Bank Coordinator Assistant
Weekday 0800-2359 £11.48
Weekday 0000-0759 £16.07
Weekend 0800-2359 £12.28
Weekend 0000-0759 £17.23