Patient Administrator

Giving people better access to the care they deserve

As a Patent Administrator you will work as a member of the administration team to provide a comprehensive administration to the Unit, ensuring that all communications with patients is in a professional and courteous manner, which endorses the patient centred approach of the team and to assist in the operational function of the Unit.   

You will liaise with regional Referral Management Centre regarding referral enquiries and slot availability matters and answer telephone calls from patients, GP surgeries and other hospital staff on all aspects relating to booking appointments, patient admissions and patient referral letters.

Ideally you will have recent and relevant experience, who will have excellent communication and interpersonal skills as well as the ability to work under pressure.

Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload

• Experience in an Administration environment
• The ability to work on your own and as part of a team
• The ability to practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient information.
• A professional and friendly front whilst being responsive and empathetic towards patients

What you can expect in return

• An extensive range of wellbeing and lifestyle benefits
• Flexible shifts that enable you to work around other commitments
• Outstanding long-term career opportunities
• An increase in annual leave for every year you work for us