Looking for a new challenge or your next step in your operational career?
Practice Plus Group are searching for an innovative Operations professional to join our team in South West London as Deputy Operational Lead. Reporting into the Operations Manager you will be responsible for supporting the supervision of wider operational team, as well as ensuring the highest quality of service.
Alongside this you will be aligning call centres to all relevant CQC standards, actively report on service performance and making sure appropriate rota fill for coordinators within the 24/7 service. Parallel to this you will provide support to the Operations Manager and 'step-up' during times of absence.
This role will be based in our Putney office for 30 hours a week, 70% of your hours will be evenings, weekends and bank holidays.