Remote IT Analyst - East Anglia

Where your work helps shape the healthcare of tomorrow.

Are you an IT support analyst looking for a new challenge? We provide health care services nationwide, in Hospitals, Diagnostic Centres, HM Prisons as well as our support offices. When compared to comparable NHS services in these areas, these centres provide a faster clinical assessment service than attending a local hospital. We aim to continue reducing waiting times across all these regions. The smooth running of our varied IT operations is key and we are looking for a remote analyst to join our growing friendly team to cover our East Anglia team. While the role is remote with no fixed base, it will include very regular travel (likely daily) to our services in and around East Anglia (Ilford/Essex/Suffolk/Norfolk but ) As a Remote IT Analyst you will provide a fully comprehensive IT support service for our operations and ensure that all customers are provided with the level of support required. We believe in developing our staff and in this role you will have the support and guidance of Jamie, IT Change and Engineer Manager.

What we’re looking for:

• Previous experience in call logging, call queue management and working within a service level agreement (SLA) driven environment
• Excellent communication skills, flexibility, and your ability to use your initiative and prioritise a busy workload.
• Natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.

What you can expect in return:

• Competitive annual salary commensurate with experience
• The support you need to grow in your role and continue your professional development
• Outstanding long-term career opportunities

Here at Practice Plus Group, the care we provide is second to none. The consistently high CQC ratings our hospitals and surgical centres receive bear testimony to that. And our success is all down to the care, skill and commitment shown by our teams across the UK.

Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It’s a chance to be part of an agile and innovative healthcare company that’s determined to help our partners introduce new ideas and new ways of working. And it’s an opportunity to pursue a rewarding career as a key member of a caring team.

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If you have any questions, contact [email protected]