ADD TO LIFE. EVERY LIFE
Where every day is a chance to make a difference
Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing administrative skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you.
As the Patient Engagement Lead, you’ll be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients’ needs and priorities, involving patients (where possible) in project and training delivery.
You’ll act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.
You’ll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary. Work collaboratively with senior management to assist in establishing patient reviews of new innovations for business