About The Role

UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE

 Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing administrative skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you.

As the Patient Experience Coordinator, you’ll be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients’ needs and priorities, involving patients (where possible) in project and training delivery.
 
You’ll act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.

You’ll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary. Work collaboratively with senior management to assist in establishing patient reviews of new innovations for business

Location
Thames Valley HMP Bullingdon
Specialism
Administration and Business Support
Advertising Salary
up to £26,400 per annum depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time

Rewards & Benefits

Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Access to private health insurance

Training & Development

Bespoke induction, including our Introducing Health in Justice training course.

Minute Training

Our bespoke Learning Management System to address your learning needs.

Apprenticeship pathways to study topics like:

  • Business Administrator L3
  • Data Literacy Level 3
  • Data Fellowship L4
  • Team Leader L3
  • Chartered manager L6
  • Senior Leader L7

At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated ‘outstanding’ by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK’s leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Patient Experience Coordinator

Location
Thames Valley HMP Bullingdon
Specialism
Administration and Business Support
Advertising Salary
up to £26,400 per annum depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Apply

Other jobs like this

Location
Thames Valley HMP Bullingdon
Specialism
Administration and Business Support
Advertising Salary
up to £26,400 per annum depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Location
Devon OOH
Specialism
General Practitioners
Advertising Salary
Competitive rates for salaried, bank and self-employed
Vacancy Type
Self employed
Schedule Type
Part Time
Location
Devon OOH
Specialism
Primary Care Nurses
Advertising Salary
Competitive rates for bank and self-employed
Vacancy Type
Self employed
Schedule Type
Part Time