Are you a supervisor looking for a new environment, or feel that you need to take the next step in your career? If so, this could be the job for you!
The role is located in Putney with potential travel to Stockley Park in Uxbridge as needed.
As the Operations Lead in our South West London service, you would be supervising and assisting our coordinators and operational staff to ensure the smooth running of our service. You will be in charge of the clinical assessment service which is based in a call centre environment.
You would be monitoring and evaluating their performance, conducting regular appraisal and audits to motivate our staff in providing a quality service. As well as current staff, you would also be involved in the recruitment of new staff, and implement training and workshops for new and current employees as required.
You would be reporting to the Operations Manager on any issues that may arise. This will involve preparing statistical data as required for meetings as well as discussing plans on how to improve the service.
In this role, you would be an integral part of the office and an important point of contact for staff, managers and patients alike. If you consider yourself a problem solver with leadership skills, then you would thrive in this busy and rewarding environment.
This is a full time role, approximately 70% of your time will need to be spent in out of hours periods (evenings & weekends).