Location
HiJ National
Specialism
Administration and Business Support
Advertising Salary
up to £18,000 per annum - depending upon experience
Vacancy Type
Apprenticeship
Schedule Type
Full Time

About The Role

Have you thought about working within prison healthcare?


Prisons are one of the most challenging, yet rewarding places for healthcare professionals to work - if you’re looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is it!
 

The national training team are looking for an Administrator to support the team in arranging the delivery of training nationally. The role will include working within a busy team, completing a variety of administrative tasks, working on IT systems, maintaining training waiting lists,  customer service, updating of the Learner Management System (LMS) answering and directing telephone calls, general admin duties such as typing, minute taking and the collation of data. There will be the opportunity to complete the level 3 Business Administration qualification via our extensive apprenticeship offer.

About You

The successful candidate will have a wide range of experience of office routines and procedure, working with multi-disciplinary teams in a customer care environment.

The role will be reporting into the National Training Manager and will be hybrid working between HMP Oakwood, the Midlands Regional Office, as well as some working from home occasionally.
The role will include:       
• Booking training dates with providers on request
• Organising venues where required or obtaining online meeting links as required
• Setting events up on LMS
• Monitoring delegate attendance, raising concerns with low bookings to manager
• Sending out pre-course information (venue details, links, any pre-course requirements)
• Supporting with on the day events when required, for example collating attendance, support delegates with using online platforms
• Updating attendance and requesting feedback                                                                                                 
• Monitoring and responding to the LMS Helpdesk queries and general event queries, raising concerns to manager when required.
• Support with updating the LMS system and reporting when required
• Support with training activities and ad hoc tasks when required 
 
How will we support you?

• Bespoke induction
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support to complete your Level 3 Business Admin via an apprenticeship
• Support from the wider team
 

 

You’ll receive an annual salary up to £17, 500 per annum - dependent on experience. We offer a whole host of additional benefits such as: cycle to work scheme, free DBS check, free uniform, an extensive training and development structure for all employees along with an employee recognition scheme.

It doesn’t stop there… we also offer a company pension scheme which we as Practice Plus Group also pay into, 25 days annual leave increasing with service up to 28 days per year, plus 8 public bank holidays (pro-rata for part-time), NHS blue light card, discounted Costco memberships, access to Boundless memberships for attractions and parks, shopping discounts, free eye tests for computer screen users, an 24/7 employee assistance helpline and financial assistance when you need it.

About Us

Prisons are one of the most challenging, yet rewarding places for healthcare professionals to work. If you are looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is it!

Practice Plus Group is a specialist provider of NHS services into prison healthcare across over 45 different prisons, young offenders and immigration removal centres. We believe in putting the patient first, regardless of the environment or their history. The prison population is one of the most vulnerable and challenged patient groups in society and the delivery of their health care is conducted within often difficult and demanding environments.

Practice Plus Group’s mission is Access to Excellence.  Our core values are; 

  • we treat patients and each other as we would like to be treated,
  • we act with integrity
  • we embrace diversity
  • we strive to do things better together. 
  • Patients can only access excellence if we commit to living our values in everything we do when we’re at work.

If you share these values and have transferable skills we want to meet you!


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