Location
Devon OOH
Specialism
Administration and Business Support
Advertising Salary
Competitive Salary
Vacancy Type
Permanent
Schedule Type
Full Time

About The Role

Practice Plus Group are seeking an experienced Senior Service Manager for our South West of England (Devon) IUC (Integrated Urgent Care) service!

 

As the Senior Service Manager, you will be responsible for leading a multi-disciplinary team providing Out of Hours (OOH) services and Clinical Assessment Services (CAS) within Devon ensuring that operational and strategic objectives are achieved. 

 

You will do this by ensuring that all contractual requirements are achieved and compliancy met with relevant IUC Key Performance Indicators. You will also be the CQC Registered Manager and responsible to ensure compliance is met.  There will also be responsibilities for the financial delivery of your contract.

 

Devon IUC is a large service providing healthcare to 1.1 million residents.  This role is responsible for the entire counties Out of Hours and Clinical Assessment Service.  There will be regular travel required around the county with onsite presence every day.

 

Other responsibilities included in your role will be to work closely with the 111 management team to field any questions or requirements relating to the 111 element of the IUC service. You will work closely with Operational, Medical and Nurse Lead to deliver the services safely whilst managing commissioner expectation, delivering monthly reports and attending contract meetings. Developing and coordinating team process, referrals, communications and management systems will play a key part in your role whilst also delivering personal and team objectives.

 

This will be a full time, permanent role with travel to other regional sites when required.

About You

The successful candidate will have:

  • 12 months experience in an OOH/NHS111 service environment
  • Experience of providing ongoing support and development for staff
  • Effective decision making
  • Excellent communication, listening and interpersonal skills
  • Good presentation of self, enthusiastic, flexible, committed.
  • Ability to work under pressure and to tight deadlines.
  • Demonstrable Leadership skills

About Us

Additional Information:

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

 

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

 

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.

 

If you'd like to learn more, please contact Charlie Allen, at [email protected] or on 07580 015015

 

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

 

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity

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