Telephone Assessment Navigator - Devon

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Devon CAS

Primary Care Nurses

Our day day rate for this role 27.29 and our overnight rate is 32.87

Permanent

Part Time

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Telephone Assessment Navigator - Devon

About The Role

Practice Plus Group has been awarded a new contract for the delivery of Integrated Urgent Care (IUC) services across The South West London region. This means that we will be delivering urgent care through NHS 111, utilising GPs and specialist clinicians to deliver the best possible urgent care services 24/7, 365 days per year, to over 1 million patients in the region.

If you are a qualified Nurse or Paramedic looking for your next opportunity and you have the passion and desire to deliver a better urgent care service to the people that matter then look no further, as this could be the job for you.

The job will be helping in our Clinical Assessment Service (CAS), located in South West London but you will also help cover our Devon Out Of Hours (OOH) in October.

As this is hybrid role, we are happy for you to work form home but travel to sites for training my be required. Initially you will be looking after our South West London CAS service and once our Devon CAS is up and running, you will help there too. You can be based in either the South West London Region or Devon.

In order to deliver this vision, we are looking for a number of clinicians who are able to work within Telephone Assessment. Full training will be given.

We are looking for a number of people who can work either Full time or Part Time as this service will be ran 24/7 so there is more than one position available.

You will be responsible for assessing patients, using a telephone assessment triage system (TAS) and streaming them to the most appropriate service or advice.

You will be working within a Multi-Disciplinary Team in the CAS which consists of GPs/ANPs, Registered Nurses, UCPs, Mental Health and Dental Nurses and Prescribing Pharmacists and Pharmacy Advisors

This is an exciting new opportunity to make a difference to patients, simplifying the way that they can access urgent care to get the right treatment in the right place at the right time.

About You

To be successful for the role, you would need to:

Be a qualified Nurse or Paramedic with valid PIN Number (NMC or HCPC)
Have evidence of continuous Professional Development
Recent experience in an acute/primary care setting
Have a sound understanding of telephone advice/triage
Have excellent communication skills, including a clear speaking voice.

An understanding of patient management in a Primary Care Centre setting would also be beneficial, but not essential.

About Us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.

If you'd like to learn more, please contact Charlie Allen on [email protected] or 07580 015015.

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

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