Due to internal promotions, we are now recruiting for 2 Clinical Team Managers. This is a great opportunity for Clinicians who are looking for more responsibility and a step up from their current role.
As the Clinical Team Manager you will provide line management to Clinical Advisors and Health Advisors within the 111 Call Centre.
This is a full time position of key responsibility for the effective delivery of Practice Plus Group NHS 111 services. We would also consider job share.
Annual Salary: £44683.65
Key Responsibilities
- Provide effective clinical leadership and management of the IUH clinical advisors and the clinical aspect of the IUH contact centre whilst on shift.
- When required, participate in providing clinical advice and direction to staff, also participate in the safe and appropriate clinical re-validation, signposting and assist with clinically appropriate triage of patients contacting NHS IUH.
- Provide line direct management to Clinical Advisors and Health Advisors within the IUH contact centre and provide training, coaching and monitoring of Clinical Advisors.
- To ensure their own competencies are maintained in line with the NMC/HCPC defined competency frameworks.
- Promote and monitor safe and effective practice
- Enhance the patient/clients experience of using the IUH service
- Contribute to the delivery of the organisations objectives
- At times deputise for the Clinical Lead.
- The dynamic assessment of the Clinical hub queue and clinical risk assessment of cases awaiting call backs
- Responsible for the escalation and movement of clinical resources between 111 and the CAS based on an agreed escalation plan.
- Point of escalation for clinical risk during live service delivery.