Location
South West NHS 111 Service
Specialism
Primary Care Nurses
Advertising Salary
£44683.65
Vacancy Type
Permanent
Schedule Type
Full Time

About The Role

Due to internal promotions, we are now recruiting for 2 Clinical Team Managers. This is a great opportunity for Clinicians who are looking for more responsibility and a step up from their current role.

As the Clinical Team Manager you will provide line management to Clinical Advisors and Health Advisors within the 111 Call Centre.

This is a full time position of key responsibility for the effective delivery of Practice Plus Group NHS 111 services. We would also consider job share. 

Annual Salary: £44683.65

Key Responsibilities
  • Provide effective clinical leadership and management of the IUH clinical advisors and the clinical aspect of the IUH contact centre whilst on shift.
  • When required, participate in providing clinical advice and direction to staff, also participate in the safe and appropriate clinical re-validation, signposting and assist with clinically appropriate triage of patients contacting NHS IUH.
  • Provide line direct management to Clinical Advisors and Health Advisors within the IUH contact centre and provide training, coaching and monitoring of Clinical Advisors.
  • To ensure their own competencies are maintained in line with the NMC/HCPC defined competency frameworks.
  • Promote and monitor safe and effective practice
  • Enhance the patient/clients experience of using the IUH service
  • Contribute to the delivery of the organisations objectives
  • At times deputise for the Clinical Lead.
  • The dynamic assessment of the Clinical hub queue and clinical risk assessment of cases awaiting call backs
  • Responsible for the escalation and movement of clinical resources between 111 and the CAS based on an agreed escalation plan.
  • Point of escalation for clinical risk during live service delivery.

About You

We are looking for someone who has the following skills and experience:
 
  • Registered General Nurse or Health and Care Professions Council Registered Paramedic
  • Evidence of recent study
  • Management / Clinical Leadership experience
  • Demonstrable experience relevant to the role
  • Experience of working within a multi-professional / multi-agency environment
  • Experience of working in more than one healthcare environment, such as assessing patients in primary care, working with children / infants, A&E or Medical /Surgical Assessment Unit
  • Assessment of Mental Health needs
  • Evidence of Professional Development of staff and staff appraisal
  • Understand the role of a IUH Clinical & Health Advisor
  • Understanding of patient management in a variety of settings setting
  • Sound understanding of legal / professional implications of independent practice

About Us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.

If you'd like to learn more, please contact Valentin at valentin.baciu@practiceplusgroup.com

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

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