Location
HMP Five Wells
Specialism
Administration and Business Support
Advertising Salary
Up to £32,000 depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time

About The Role

The role of the Business Manager in prison healthcare is at the heart of the service. The role is essential to assist in the development of management information and reporting systems which will support managers (clinical and non-clinical) in the delivery of operational services. We are looking for someone with the enthusiasm and ability to provide support and guidance, in relation to Business, Quality and Performance.

You will be responsible for completing reporting for the prison, working with senior management and informing senior operational management of any ongoing performance against the key service targets.

You'll have to carry out general administrative duties within the prison, as well as working within set routines, policies and procedures to provide a comprehensive high quality service to the unit, and able to deal efficiently and courteously with patients and staff enquiries.

Additionally, you will be responsible for the administration team, so will be competent in support a team and inspiring them to achieve and develop.

The situation in the prison can change at any minute. You need to be able to communicate effectively, work as part of a team and follow instruction diligently.

It’s this variety that keeps things fresh and stimulating. Every day will bring new challenges and new experiences but you’ll have all the support you need to deliver the best practice possible from both the healthcare team and the prison team.

About You

  • Maths and English at GCSE or equivalent grade C or above
  • NVQ 2 Business Administration or equivalent
  • Working experience of  a clinical patient administration system (PAS) (SystmOne  preferable)
  • Experience managing teams within a multi-disciplinary environment
  • Experience interpreting and analysing complex data sets
  • Experience of data quality and experience developing data quality
  • Ability to prioritise workload and delegate effectively
  • Able to build and maintain close working relationships with stakeholders
  • Excellent communication skills
  • A non-judgmental and compassionate approach
  • Advanced IT working technical knowledge of Microsoft Excel, Access, PowerPoint, Word
  •  Motivated as an individual and when working in a team
  • Able to work within a busy environment
  • Willing to learn and develop by committing to self-development
  • Able to complete tasks to deadlines and to a high standard

About Us

Prisons are one of the most challenging, yet rewarding places for healthcare professionals to work - if you’re looking for a role where you can develop your existing skills and learn something new every day, then this is the place to be.

Practice Plus Group are Health in Justice Market leader, providing healthcare services to offenders across the country. Our model of care is our Wellbeing Approach – an integrated, comprehensive approach in recognition of the fact prisoners are a socially-excluded group with healthcare needs which are complex and often associated with poor outcomes. It adopts the premise no single health/wellbeing factor can be taken in isolation of other motivational issues which might impact a person’s care.
 
Interviews for this role will be held on 15th December 2021.

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