Administration Lead

As our Administration Lead, you will be:

• Leading and supporting the Administration, Reception and Housekeeping teams.
• Managing staffing levels, annual leave, sickness absence and rota planning.
• Ensuring excellent customer service standards are consistently maintained.
• Overseeing patient bookings, scheduling and administrative processes.
• Supporting recruitment, performance management and staff appraisals.
• Working closely with clinical teams to ensure clinic rotas align with service requirements.
• Managing communication within the team and escalating issues where appropriate.
• Supporting operational improvements and maintaining high service standards.
• Ensuring patient confidentiality and data protection requirements are upheld.
• Providing practical support across the service as required.

With your experience of working in a senior administrative role, leading or supervising a team you will also have:

• Strong customer service experience
• Excellent organisational and communication skills
• Good IT skills and experience of data inputting and administrative systems
• Ability to prioritise workload and work effectively under pressure
• A flexible and proactive approach to work
• Experience working within a healthcare environment - desirable
• Experience of appointment booking and scheduling - desirable
• Management qualification or leadership training - desirable

What You Can Expect in Return

• A competitive salary depending on experience
• 25 days holiday increasing with service up to a maximum of 29 days plus bank holidays
• Mandatory training through our excellent in-house education programme
• The support you need to grow in your role and continue your professional development

To apply for the role, click on the link below. If you have any questions, contact [email protected] 

Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.