Administrator

Being a member of the administration team, working in a fast-paced environment, you will also be responsible for:

• Ensure data confidentiality is maintained at all times
• Contacting patients within scheduled times to book their appointments
• Ensure all relevant information regarding their appointment is sent to patients
• Update patient administration electronic records to reflect patient contact
• Answering the telephones and dealing with patient or customer queries
• Monitoring and clearing administration task lists to ensure the service meets its performance targets
• Answering email queries from external customers or colleagues
• Directing of discharges to the appropriate service
• Contribute to the team objective of meeting all Key Performance Indicators (KPIs)
• Maintaining the Health and Safety and cleanliness standards in the office
• Preparation and transporting outgoing post daily (on site at Business Park)
• Maintain compliance with mandatory training
• Any other administrative support tasks as required