Join Practice Plus Group and play a vital role in delivering outstanding patient-centred care. We’re looking for an organised, proactive and compassionate Service Administrator to ensure patients receive timely treatment within contractual and clinical timeframes. If accuracy, customer service and teamwork are your strengths, and you are looking for the flexibility of a bank contract to choose hours that work around your current commitments, this could be the perfect opportunity for you.
As a Service Administrator within our Day Surgery Administration Team, you will provide a comprehensive scheduling service, overseeing appointment bookings both over the phone and face to face. Working flexibly Monday to Saturday, you’ll ensure patients are managed efficiently from referral through to appointment confirmation, always maintaining the highest standards of professionalism, accuracy and care.
You’ll be central to ensuring services run smoothly, supporting reception areas, processing referrals within strict timeframes, and helping the team meet key performance targets — all while delivering an exceptional patient experience.