Ward Clerk -Internal only

• To ensure patient folders are on the ward and prepared prior to admission.
•  To track medical records electronically from the ward to other departments.
• To ensure discharge packs are available at all times for the nursing staff.
• To ensure all patients complete the patient satisfaction questionnaire prior to discharge.
• Deal with all general enquiries from patients, relatives and clients liaising with the Ward Manager/Nurse in charge as appropriate.
• Answer the 24 hour helpline, seeking advice from clinical staff if required recording the call on the patients’ ICP
• Input clinical audit data onto the Maxim Electronic Patient Record system.
• Input clinical outcomes date onto the Electronic Patient Record.
• Input National Joint Registry Information onto the data base.
• Update nurse handover sheets
• Attend ward meetings and take minutes when requested.
• Maintain an accurate filing system of all stationery required, ordering at the correct time each week.
• To answer the telephone, take telephone messages accurately and pass on to the relevant person.
• Inform nursing staff when patients are to be taken to the theatre area and when patients are ready to be collected from the recovery area.
• Obtain patient record files when requested to do so by a doctor or one of the nursing team.
• To ensure that patient record files are stored in accordance with data protection.
• Manage the onsite stock control process of all stock required by ward.
• Actively participate in monthly/quarterly stock audits, clinical governance reviews and CQC inspections.
• Ensure the electronic bed board is accurate, booking patient beds once theatre date has been decided.
• Ensure self pay/insured patients are identified and allocated single room on bed board.
• To perform the daily emergency/resus test call, recording number of response from clinical staff.
• Report and log faults to CBRE/Althea

• Good standard of education
•  Computer literate
• Formal qualification in business administration is desirable

• Substantial relevant administration experience including stock control
• Knowledge of health and safety requirements
• Experience gained in a similar setting
• Healthcare experience.
• Knowledge of surgical items.
• Knowledge of Health & Safety requirements.

To apply for the role click on the link below. If you have any questions contact [email protected] 

We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.