Location
Worcester Out Of Hours
Specialism
Administration and Business Support
Advertising Salary
Competitive Salary up to £40,000
Vacancy Type
Permanent
Schedule Type
Full Time

About The Role

An exciting new opportunity has arose within Practice Plus Group’s Primary Care services across our West Midlands and Gloucestershire Out Of  Hours services, inducing - (Gloucestershire, Warwickshire and Worcestershire). We are looking for a Service Development and Improvement Manager Manager to support the development and implementation of IUC service changes, including new contracts, innovations, pilots and improvements to existing services; ensuring changes are evidenced, documented and approved.
 
About the Role

You will work with the Regional Manager and local Management Team to s
upport change and innovation, in line with IUC (Integrated Urgent Care) strategy by providing expertise to colleagues and commissioners in designing new or revised patient journeys, ensuring the appropriate operational and clinical approvals are in place

You will Model and / or map new services to demonstrate expected impact and effectiveness of change whilst reviewing the local service specifications and research local health systems, to assist the development of solutions that will deliver local and national objectives. Also, you will be required to arrange and support internal and external service design and implementation meetings / workshops. Whilst managing all of the above, you will be expected to represent Practice Plus Group at agreed meetings with Commissioners, Clients and business partners, supporting or deputising for the Regional Manager or Service Managers when needed.

Supporting implementation:

You will support the implementation of service changes within a defined framework that includes PIDs, project plans, risk registers, action logs and related documents as appropriate, whilst providing project support, undertaking the necessary administration activities required to support projects, including and not limited to, making notes/minutes of meetings, raising purchase orders, booking meetings and venues. Another main duty will be to provide project leadership and monitor and manage interdependencies between work-streams, particularly where the interdependency contributes to the critical path/milestones of the project.

This is a permanent, full time role of 37.5 hours a week and can offer a salary up to £40,000 Per Annum.
 

About You

To be successful with you application you must:
 
Be experienced with working in a multi-profession / multi-agency environment and have evidence of systems thinking with the ability to develop innovative ideas and implement practical strategies for change. Excellent oral and written communication skills, able to ‘brief accurately and convincingly to a range of audiences will also be required. Having high levels of computer literacy including Microsoft Project, Excel, Word and PowerPoint with the ability to create, understand and manipulate spreadsheets will also be advantageous. 

You must have Knowledge of Integrated Care Boards (ICB), National Health Service Executive (NHSE), and / or Health commissioners and hold operational experience of delivering urgent care services, in particular NHS111, GP OOH and CAS services. Additionally, we would hope to find someone with experience of developing patient pathways.

About Us

About Practice Plus Group 

 
Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We are proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

Additional information

If you would like to talk to our friendly recruiters for further information, or for a full, comprehensive Job Description, please contact Becca Harrington  [email protected].

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.



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