eRoster Implementer (FTC until Aug 2026)

Your focus will be to provide support to the site roster administrators, assisting with queries, and supporting cases where complex solutions are required. As well as maintaining close contact with the local end users of the software, and ensure the rosters are up to date and relevant to the services’ needs.

As our new eRoster Implementer, your responsibilities will vary. You will:

• Take part in all phases of the project lifecycle - from data gathering and build, to training, user support and remedial tasks
• Lead and support site level implementations of Allocate Optima (eRoster) and related modules
• Support the post go live stabilisation of Allocate Optima within the sites
• Gather and validate site level model data, and ensure accurate workforce configuration
• Map activity and service plans into roster templates, shift patterns and rules
• Ensure data accuracy between HR systems and the eRostering system
• Travel extensively to sites nationally

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there… we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Experience required:

• Experience of working with e-rostering systems / Allocate Optima is essential
• The ability to work with users of differing levels of IT literacy - translating user requirements into technical specifications, and translating technical requirements into clear and concise user end vocabulary
• Experience of working with HR or Payroll systems would be beneficial
• Any previous experience in post implementation and handover to BAU teams would be a bonus