About The Role

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME

Are you looking for an opportunity to make a difference in people’s life? As a valued member in our Integrated Urgent Care (IUC) division this means being there at the end of an NHS 111 call, day and night, and helping people access the urgent treatment they need. We are looking for patient focused candidates to join us as a NHS 111 Health Advisor to assist our patients. Location: This role is office based in Ipswich, IP3 9FH

Training: 

To become a licensed operator, you will receive NHS Pathway training (a highly advanced telephone triage tool), used for assessing, triaging and directing the public to urgent and emergency care services. 

We are offering part time classroom-based training onSaturday 18th January 2025
that runs on Sat & Sun (9.00am-5.00pm) including Tues, Weds, Thurs (5.00pm-9.30pm) for 6 weeks 
 
Who Are We?
 

As one of England’s leading independent providers of NHS services, we are revolutionising the way Integrated Urgent Care (IUC) is delivered. Our innovative model combines our national network of NHS 111 call centres, clinical assessment service and, in and out of hours urgent care services. By bringing these elements together, we ensure patients receive the right care precisely when they need it and in the right place, creating a high-quality experience and service for all.

Hours available:  
 
We have Part time opportunities ranging from a minimum of 16 hours to a maximum of 30 hours per week, covering a 24/7 operation. Rotas available Monday to Sunday covering core hours (early evening/overnight contracts, working between 1600-0600). We are also offering weekend only rota.
  
What you will get:
  • An hourly rate of Â£12.11
  • Enhancements are paid at Â£15.05 (contractual night rate) and Â£15.58 (red zone weekend rate - subject to T&C's)
  • Fully paid accredited training of Â£12.11
  • 33 days annual leave, including bank holidays (additional annual leave based on length of service)
  • Great job security and full support for ongoing career and salary progression into coaching, training and management roles.
  • Practice Plus Group offer a wide range of benefits, here a few on offer; pension scheme, life assurance, access to Blue Light Card, self pay employee discount and an employee assistance programme for you and your family.

 

  
 

Location
Suffolk NHS 111 Service
Specialism
111 Call Handlers
Advertising Salary
£12.11 - £15.58
Vacancy Type
Permanent
Schedule Type
Part Time

Rewards & Benefits

Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme

Training & Development

Tailored CPD training delivered via our bespoke Learning Management System.

Extensive training courses accessible via Practice Plus Group Skills Academy.

Great development and career progression opportunities.

To be honest, this is the best place I have ever worked and I would like to stay with Practice Plus Group as long as possible. Practice Plus Group have been brilliant at understanding that I am going to be looking after my granddaughter, so it gives me a great work life balance.

NHS 111 Health Advisor - Part Time Training

Location
Suffolk NHS 111 Service
Specialism
111 Call Handlers
Advertising Salary
£12.11 - £15.58
Vacancy Type
Permanent
Schedule Type
Part Time
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