Location
Reading
Advertising Salary
Up to £30,000
Vacancy Type
Permanent
Schedule Type
Full Time

About The Role

The Information Analyst will work in an Integrated Urgent Care (IUC) environment covering 111, Clinical Assessment Service (CAS) and Out of Hours (OOH). The post holder will collate, develop, analyse and produce timely reports and work with senior managers, colleagues, commissioners and other stakeholders.

Reporting to the MI Manager, the post holder will work as part of a team of Information Analysts including other internal teams e.g. Business Systems, Workforce Planning and Real Time Analysts to fulfil their duties and continuously monitor data and quality assurance. They will assist in the development of management information and reporting systems that support managers in the delivery of operational services.

Principal Duties and Responsibilities

To support and contribute to the collection, processing, analysing, submission and reporting of data arising from the IUC and business systems.

To prepare routine and ad-hoc reports daily, weekly, monthly and any analysis as required by Service and Operational Managers, Directors, Commissioners (CCG), NHS England,  colleagues and wider organisation partners.

To accurately provide, maintain and monitor Key Performance Indicators (KPI’s), trends and to investigate any inconsistent results to understand the underlying reasons.

To maintain data quality, assurance and maintain up to date documentation on all workflows and processes within the role.

To support and contribute in the development of automated tools and dashboards that support the reporting needs of the IUC through use of tools such as Excel, Power query and Power BI.

Ensure that the Service and Operational Managers can make appropriate management decisions and measure operational effectiveness of all aspects of their service by providing informed, robust and timely data.

About You

  • Ability to make decisions under pressure
  • IT literate 
  • Excellent knowledge of basic IT packages - Excel, work, powerpoint
  • Problem solving and troubleshooting experience
  • Basic understanding of NHS 111, CAS, OOH
  • Interpreting/ analysing data skills
  • Good interpersonal skills
  • Good communication and presentation skills
  • Ability to work in a team and confidence working independently
  • Some travel to different sites expected

About Us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.

If you'd like to learn more, please contact Michael on [email protected] 

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

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