About The Role

Are you an experienced administrator with excellent customer service skills looking for a rewarding role? If you are looking to join an energetic and vibrant organisation that truly makes a difference to people’s lives on a daily basis we would like to hear from you. We are looking for a Patient Pathway Coordinator to join our administration team.

Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings. Practice Plus Group Hospital, Southampton has been rated Outstanding by the CQC, putting it at the very top of the regulator’s quality ratings.

Our administration and customer service hubs are organised by specialties which include Orthopaedics, Gynaecology, ENT and Ophthalmology. Each team is responsible for all appointment bookings, from the first Outpatient visit, to surgery and post-operative reviews and includes liaison with referrers and external providers of diagnostic services. There is a high level of patient contact over the telephone and in reception areas.

About You

Your excellent organisational and customer service skills and a sincere desire to be part of a team that takes great pride in helping patients, will mean you will be a crucial member of the administration team.

The working hours for this role are 37.5 per week split across 5 days (Monday-Saturday). Some flexibility in the working pattern may be required.

About Us

Everything we do is focused on providing a high standard of safe and effective patient care. As a CQC Outstanding rated hospital we believe in developing and nurturing our people.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits.

To apply for the role click on the link below. If you have any questions contact [email protected] in our friendly resourcing team, or call 07435 784044.

We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the EU.

We are one of the UK largest independent sector healthcare providers and work in close partnership with the NHS to deliver more than 50 services throughout the UK. We provide high quality specialist care and excellent results for more than 50,000 patients each year.

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