Location
Practice Plus Group Hospital Shepton Mallet
Specialism
Administration and Business Support
Advertising Salary
£18,817.50 per annum
Vacancy Type
Permanent
Schedule Type
Full Time

About The Role

Teamwork is important to us at Practice Plus Group. All members of our healthcare teams are respected and listened to, and given the chance to do good work and learn from – and be supported by – those around them.
 
If you are an experienced Receptionist looking to work for an organisation that is driven by quality and innovation then we could have just the role for you. We have an exciting opportunity to join the team at Practice Plus Group Hospital, Shepton Mallet. Shifts for this role are 6am to 2pm, 8am to 4pm, 9am to 5pm and 12pm to 8pm.

Practice Plus Group Hospital, Shepton Mallet has been rated Outstanding by the CQC*, putting it at the very top of the regulator’s quality ratings.

Reporting to our welcoming Administration Manager, Rachel, you will provide an efficient reception service to patients, staff and visitors, meeting and greeting all arrivals in a professional and customer focused approach. Your role will include answering calls from patients, GP surgeries and other hospital staff, distributing calls and messages, booking outpatient sessions and patient transport.

About You

You will be experienced in dealing with the public, both in person and over the phone, with excellent communication and interpersonal skills as well as the ability to manage difficult situations in a calm manner. Your previous experience of working in a reception role in a healthcare or service sector will be invaluable but just as important is your ability to work as part of a multidisciplinary team, work flexibly and prioritise your own workload when under pressure.
 

About Us

Everything we do is focused on providing a high standard of safe and effective patient care. When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. If you want to move up the ladder, we’ll support you. If you just want to stay in your role, that’s fine too. We’ll help you be the best you can be. 

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.

To apply for the role click on the link below. If you have any questions contact Kerry.Mills@practiceplusgroup.com in our friendly resourcing team, or call 07435 784044.
 
It is our view that it is a professional responsibility is to get the COVID-19 vaccines as recommended, to protect our patients. At the same time the vaccine protects us. The great majority of healthcare workers have already done so and those applying to join our teams are encouraged to do the same.

We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.

*Rated 'Outstanding' when the hospital was known as Shepton Mallet Health Partnership run by Care UK (Shepton Mallet) Limited. We're the same people providing the same services, just with a new name.

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